About IMA

Over 20 years in home services. Nothing else since 2008.

We build lead systems for plumbing, HVAC, electrical, restoration, and cleaning companies doing $1M to $30M a year. We set a call forecast before we spend a dollar, and we report against it every week.

20+
Years in home services, and nothing else since 2008
9
Years as COIT's agency of record, 2009 to 2018
2M+
Leads generated for home-service companies since 2008
13/13
Audited accounts that were valuing every lead the same. We fix that as standard practice.
How it works

It took twenty years to crack home-service marketing. Here's the code.

About 3% of your market is looking for a plumber, an HVAC tech, or a restoration crew right now. Most agencies fight over that 3%. We work it, and we build for the other 97%, who will call whoever they already know. A two-week IdeaMap measures your trade in your market and sets a call baseline and a forecast that goes into the agreement. Then Goaliath watches the gap. Goal-iath: in 2014 we built a call-tracking platform by that name, and every IMA client ran on it for eight years, each one tracked against a goal in real time. Goaliath rebuilds that idea around the whole account, reviewing it every night and handing your Lead Strategist a ranked list every morning. One strategist owns the number, and you get qualified calls against pace in writing every week.

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Who we've worked with

Built inside the franchise systems

Agency of record for COIT from 2009 to 2018. Preferred vendor for Zerorez, marketing partner at its convention, and manager of multiple corporate-owned Zerorez locations. Dozens of Authority Brands franchises, including Benjamin Franklin Plumbing. And we measure what most agencies don't: whether every lead is valued correctly in your ad accounts, and how often AI assistants cite you, by assistant, against a baseline.

Our Team

Meet our Founders

We've been in the game for a long time but love still being on the cutting edge.

Jeff Conlon

CEO

Rob Levley

Chief Marketing Officer
How we work

How we take the risk off your plate

Month to month, with 30 days' notice after the first 90 days. No annual contract.

You own everything

Ad accounts, website, Google profile, tracking numbers, call recordings, and data stay with you if you leave.

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One client per trade per service area

We won't run a competitor's campaigns inside your service area, as defined in your agreement.

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Numbers in writing

A weekly scorecard, a biweekly newsletter, and a monthly review with one accountable strategist. Call tracking set up to current California privacy standards.

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Let's Talk.
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We’ll show you how to thrive in your local market.

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